Terms & Conditions

Welcome to Haonmade Design Studio.
We prioritize transparency, creativity, customer satisfaction, and security in everything we do. Below, you'll find key information to ensure a smooth and seamless experience when working with us.

Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree to any part of these terms, please refrain from using our services.

DESCRIPTION OF SERVICES

Haonmade Design Studio specializes in:

Branding: Crafting unique and impactful brand identities
Logo Design: Creating logos that embody your brand’s essence
Creative & Marketing Assets: Designing visually compelling content for digital and print
Website Design & Development: Building responsive, user-friendly websites

PURCHASE CURRENCY

We accept payments in the following currencies:

SGD (Singapore Dollar)
USD (United States Dollar)

Accepted Payment Methods

We accept major credit cards via Stripe & Wise, including:

Visa
MasterCard
American Express
Discover

Fulfillment Policies

Deposits & Payments

A 50% non-refundable deposit is required to begin most projects.

Refunds may be issued if:

No work has commenced on the project
A payment was made by mistake
A retainer was cancelled and no work has been completed during that billing cycle

Please contact us via Slack if you're eligible for a refund.

Deposits & Payments

A 50% non-refundable deposit is required to begin most projects.

Refunds may be issued if:

No work has commenced on the project
A payment was made by mistake
A retainer was cancelled and no work has been completed during that billing cycle

Please contact us via email if you're eligible for a refund.

Project Timelines

We do not ship physical products. Most design projects are completed within 2–6 weeks. If a project requires additional scope, features, or customization, we will provide a revised timeline accordingly.

We do not ship physical products. Most design projects are completed within 2–8 weeks. If a project requires additional scope, features, or customization, we will provide a revised timeline accordingly.

Retainer Cancellations

Retainer agreements can be cancelled at any time. Requests must be submitted via Email or through your designated communication channel (e.g., Slack).

Retainer agreements can be cancelled at any time. Requests must be submitted via email or through your designated communication channel (e.g., Slack).

Intellectual Property & Usage Rights

All creative work produced by Haonmade Design Studio remains our intellectual property until full payment has been received.

Upon final payment, the client is granted a non-exclusive, royalty-free license to use the final deliverables for their intended purpose.

We reserve the right to showcase completed projects in our portfolio or promotional materials unless otherwise agreed upon in writing.

Limitation of Liability

Haonmade Design Studio shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services, including but not limited to lost profits, project delays, or data loss.

Legal or Export RestrictionS

Our services are intended for legal use only. Clients are responsible for ensuring that the use of any design or deliverables complies with applicable laws and regulations in their jurisdiction.

Modifications to Services or Terms

We reserve the right to modify or discontinue our services at any time.
These Terms & Conditions may be updated periodically. Continued use of our website or services constitutes acceptance of any changes.

Privacy Policy

We value your privacy.
We do not collect or store customer data beyond standard website analytics. For security and performance purposes, we may use cookies.
Client contact forms are used only for communication and project purposes.

Please refer to our full Privacy Policy for more information.

Business Address

Haonmade is a remote creative studio based in Singapore, proudly collaborating with clients globally. 🌏

Haonmade is a remote creative studio based in Singapore, collaborating with clients globally. 🌏

Customer Service

We are committed to excellent client service. For any inquiries, you can reach us via email at:

📧 hello@haonmade.com

hello@haonmade.com

Instagram

TikTok

Beacons

Terms & Conditions

Privacy Policy